4:00PM – 6:00PM
Welcome to the 18th annual Young Broker Conference! We are so excited to see you! Our conference has been reimagined once again to offer our attendees the choices and content they are looking for. The event will focus on leadership and is designed to offer hands on workshops with subject matter experts, an inspiring keynote and actionable take home plans.
8:15AM – 9:15AM
9:15AM – 9:30AM
Our YBC President, Chuck Ellison will kick-off our 2023 Young Brokers Conference
9:30AM – 10:30AM
Kimberley Amirault-Ryan, Executive Coach & Performance Consultant to the NHL, NBA, and Olympians
Dr. Kimberley Amirault-Ryan lives by her philosophy of embracing challenges and pushing boundaries to achieve our highest potential. The first and only female Performance Consultant for the New York Rangers, New York Knicks, Columbus Blue Jackets and Edmonton Oilers, Amirault-Ryan worked with Canada’s Gold Medal-winning teams including Women’s Hockey, Cross Country Skiing and Speedskating, and acted as Psychology Lead for Canada’s Olympic team in 2010, 2012 and 2014. Companies worldwide hire Amirault-Ryan to help them achieve sustained high performance and to motivate their teams to lead under pressure.
10:30AM – 11:00AM
11:00AM – 12:30PM
Choose your own adventure
YBC’ers have the opportunity to pick their track by selecting the workshop that best fits where they are in their career and would provide them optimal benefit.
Registrants will have the opportunity to select their workshop upon registration.
11:00AM – 12:30PM
Track 1: Brand New to the Industry – Where Do I Go from Here? | Brett Boadway, COO, IBAO
11:00AM – 12:30PM
Track 2: Cyber Training: How to Protect Your Clients | Kelly McGuiness, Team Lead, Coalition & Eugene Ng, Partner, MNP
11:00AM – 12:30PM
Track 3: Ethics in Brokerage: Navigating the Complexities of Client Relationships | Melanie Needham, President, MRD Training & Consulting Inc.
12:30PM – 1:30PM
1:30PM – 2:00PM
Suzanne Pountney, IBAO President
2:00PM – 2:30PM
2:30PM – 4:30PM
Our expertly curated selection of guest speakers will inform, enlighten and engage YBCers, giving them a set of new lenses they can view their work through.
2:30PM – 4:30PM
The Role of the Restoration Contractor | Bill Dietz, President, Paul Davis Canada
The claim has been reported. Now what? Take a deep dive into property claims by learning about the process after assignment to a Restoration Contractor, insurer expectations, what delays there may be, equipment and processes and when they might be used. Know what happens behind the scenes so you can address questions when your clients want answers.
2:30PM – 4:30PM
Leveraging Community Involvement to Build Your Book Of Business | Cassidy Allison, Marketing & Communications Manager, The Commonwell Mutual Insurance Group
Companies can no longer simply offer great products and service to attract and retain customers. More than ever customers expect companies to be purpose-driven and give back. Learn how to leverage the work you’re already doing in your community to grow your book of business by meeting and exceeding customers’ expectations for social good.
2:30PM – 4:30PM
Lessons Learned from Stand-Up | Jeff Toth, Marketing & Communications Lead, IBAO
When you get live feedback on your work from hundreds of strangers a week whether you like it or not, you’re bound to learn something. IBAO’s Marketing & Communications Lead shares key takeaways from his previous career as a professional comedian that you can apply to your daily work including public speaking tips, learning from failure and systematizing your creative process.
2:30PM – 4:30PM
Values Proposition: Creating Your Brand Voice | Steve Pieroway, Founder, Benevolent Marketing
Explore the idea of values alignment from a social identity standpoint. YBC’ers will embark on a journey through the concept of trust—building out a personal brand profile based on this thinking. Real-world, real-life examples will be used to demonstrate how important it is in your every day.
6:00PM – 10:00PM
Live entertainment. Music. Networking. Good food. Cocktails. Prizes. Swag.
Don’t miss our #YBC23 Tradeshow & Hospitality Night. Immerse yourself and learn more about the industry—from restoration to MGAs to insurance partners—it’s all covered.
8:30AM – 9:30AM
Join us for breakfast and kick-off our final day of events.
9:30AM – 10:00AM
Chuck Ellison, YBC President & Dorothy Renzi, YBC Chair
The final day of #YBC23 has arrived. YBC President Chuck Ellison and Chair Dorothy Renzi take the stage to share important takeaways from the conference, cover information on how you can get involved and share more information on what’s to come.
10:00AM – 11:30AM
From leadership to industry trends—hear the latest from your insurer partner leaders on how they’re handling some of the most important issues facing their organizations and teams today.
PANEL 1: Key Industry Trends | Moderated by Colin Simpson, CEO, IBAO
10:00AM – 11:30AM
Panel 2: Leadership | Moderated by Suzanne Pountney, President, IBAO
11:30AM – 12:00PM
Colin Simpson, CEO, IBAO
IBAO CEO Colin Simpson takes the stage—sharing industry intel, inspiration and insight for the future of our industry.